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My Coolpad note 5 fingerprint is not working the finger print app is missing on my phone

Please help me 

same problem with me on my coolpad note 5 too..  even in security settings I cant see the fingerprint option

I brought Coolpad note 5 about a year again and my fingerprint app is missing and customer care center are not responding properly

Finger print missing in my coolpad note 5 pls help me

Worst phone I have ever used in my life.

Fingerprint app stopped working suddenly

Same issue here what to do 

Same problem here. Is there any one get the solution...?

This is not only your problem, many users face this issue without any reason, But when I face this problem, I decide to go Epson Customer Support for help, here they told how to solve this all issue with some simple tricks.